Build client relationships and business networks
This unit describes the skills and knowledge required to establish, maintain and improve client relationships and to actively participate in networks to support attainment of key business outcomes.
Application of the Unit
It applies to individuals such as marketing and sales professionals who depend on excellent interpersonal relationships and communication skills to achieve outcomes but may also apply to other individuals working in any industry.
Materials include:
- Assessor Guide / Benchmarks (26 pages);
- Learners Assessment Workbook (18 pages);
- Powerpoint Slides (42); and,
- Assessment Matrix.
Price: $175.00 + GST
