Develop product knowledge

This unit describes the performance outcomes, skills and knowledge required to develop product knowledge in preparation for the sales process. This unit applies to individuals in a sales related position in a small, medium or large enterprise across a wide variety of industries and contexts who develop their product knowledge prior to undertaking selling activities. They may provide advice and support about aspects of sales solutions to support a sales team.

Materials include:

  • Assessor Guide / Benchmarks (27 pages);
  • Learners Assessment Workbook (20 pages);
  • Supplementary Notes (5 pages);
  • Powerpoint Slides (20); and,
  • Assessment Matrix.

Price:  AUD$60.00 + GST

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